Blog
Posted on August 5, 2013 by Ted Gerber
While some business people relish a good fight, most of us see conflict as something to be avoided. It costs time and money, frays nerves and tempers, and causes stress in already too-anxious times. In the worst cases, business skirmishes can escalate into virtual wars where nobody wins. So, what are the keys to success in resolving your own conflicts?
Posted on January 15, 2012 by Ted Gerber
If you find yourself thrust into the role of mediator in a dispute between team members, functions, or other parties, use these three principles to get you started on the right foot: Acceptability, Impartiality, and Confidentiality.
Posted on December 3, 2011 by Ted Gerber
You can't really resolve organizational conflict until you find the underlying root cause or driving force behind the conflict. Conflict can be much more than disagreement on the substance of an issue, and gaining expedient surface resolution may not allow conflicting parties to do the hard work to reach true resolution.
Posted on November 13, 2011 by Ted Gerber
Often, executives are not as effective as they could be in influencing others because they don't take enough time to prepare to influence. When I ask my executive coaching clients how much time they spend putting together business plans, they respond in numbers of weeks or months. But when they go into a meeting where it is critical for them to influence others, they wing it!
Posted on October 29, 2011 by Ted Gerber
One of the most successful executives I know deals with difficult personalities by establishing a win/win mind set at the beginning of every interaction. He walks into meetings and declares that no matter what difficulties or barriers emerge, he will find a way to create a win/win outcome.
